How do you distinguish between a team and group? And is that distinction even meaningful? Yes, and it matters, because “team based working” is so prevalent AND not every group labelled a team is actually a team. According to Katzenbach and Smith, a team is a...
99% of people believe it’s unsafe to be open and transparent. That’s why we hide all thoughts and emotions which could make us look weak. That’s why we don’t share our hopes and dreams which could be discarded. That’s why we don’t ask questions of understanding when...
I was recently asked how to be a more authentic leader, build trust and lead others so that they can meet us without resistance. The challenge is that trust building is more than taking a handful from the toolbox of leadership.
Yes, facial expressions, choice of words, gestures and body posture are important.